Frequently Asked Questions
Frequently Asked Questions about:
How do I contact 360skate?
There are several ways that you can reach 360SKATE.COM Customer Service:
Customer Service by Phone:
The Customer Service TOLL FREE phone number is 1-877-360-SKATE (7528) Outside the US, call 1-910-798-0036. Monday-Friday 10:00am - 5:00pm EST.
Customer Service by Email:
Email any questions to Customer Service
Customer Service by Postal Mail:
360SKATE
6404 Amsterdam Way, Ste 400
Wilmington, NC 28405
Who runs 360Skate.com?
No, we are not some huge corporate company run by a bunch of stiff necks. We are a company that believes in keeping it real and keeping it core while still maintaining a high level of professionalism, and are 100% Skater Owned. We have a great team of committed people ready to get you your board fast and at a great price.
Do you have Retail Shops?
No, we do not have a retail shops.
Trouble Logging in?
It could be your cookie settings. Click here for a solution to fix it.
How do I choose clothing sizes?
For sizing information and for our size chart click here.
How do I order online?
We have a whole page devoted to help you order on our site. Click here for more info.
Is It safe to shop online?
Yes, with us it is. Click here to read our Safe Shopping Guarantee.
Can I pay with a Money Order?
Yes you can. Check out how to order and pay with a Money Order here.
My birthday is coming up- how can I hint to my parents and friends what I want?
First create a Wish List. Once you have selected the items that you want, email the list directly to your parents and to all your friends - making your job as easy as 1-2-3!
What are the shipping charges and options ?
for information about shipping Click here
Do you ship to International addresses?
We Currently ship to Europe, Australia, New Zealand, and Japan. Our shipping rates can be calculated after you add your items to your cart. You can calculate it by entering in your country information in the shipping calculator below your cart. Items will take about 3-10 days to arrive and will ship by FEDEX or USPS depending on location.
How do I return products?
For all returns please login to your account and read and fill out the RMA form to process returns. To view our returns policy click here.
Are all the images exact?
Important Note About Deck Graphics And Colors
Colors of graphics are not always as pictured. It is not guaranteed that you will receive the exact combination of colors pictured. If you want a specific color, please contact us for current availability.
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